Embed a full AI front desk into your SaaS platform.
ilna gives vertical SaaS companies a ready-built AI voice, WhatsApp, and SMS front desk layer — fully white-label, API-ready, and built to handle bookings, reminders, follow-ups, and customer conversations.
Your customers want AI.
Building it yourself is expensive.
Vertical SaaS companies are under pressure to ship AI. But real-time voice, messaging, scheduling, and multi-tenant workflow automation are nine separate problems disguised as one.
- Voice AI infrastructure is complex
- WhatsApp & SMS integrations take time
- Scheduling logic is messy
- Multi-tenant setup is difficult
- AI workflows require orchestration
- Latency, reliability & compliance overhead
- Competitors ship AI features fast
ilna is the AI front desk layer
you plug into your product.
Voice AI
Realtime conversational voice that sounds human.
- Answers inbound calls
- Makes outbound calls
- Handles FAQs
- Routes or escalates when needed
Messaging AI
Two-way WhatsApp and SMS for every customer.
- WhatsApp automation
- SMS automation
- Customer follow-ups
- Reminders and confirmations
Workflow AI
Real actions that update your product, not just chat.
- Books appointments
- Checks team availability
- Sends intake forms
- Updates customer records
- Triggers reminders
- Reactivates leads
Built to integrate into your SaaS.
Connect business data
Sync locations, services, staff, schedules, customer records, and knowledge base.
Launch AI front desk
Create voice, WhatsApp, and SMS agents for each customer account.
Embed inside your platform
Offer AI front desk as your own branded feature or premium add-on.
Monetize AI
Create new recurring revenue while ilna handles the AI infrastructure.
Built for appointment-based service businesses.
Clinics
- Patient inquiries
- Appointment booking
- Intake form automation
- Reminders
- Insurance renewal outreach
Gyms & Fitness Studios
- Class bookings
- Membership inquiries
- Trial follow-ups
- Schedule questions
- Lead reactivation
Spas & Beauty
- Treatment inquiries
- Appointment scheduling
- No-show reduction
- Follow-ups
- Promotions & rebooking
Optical · Dental · Physio
- Appointment booking
- Recall reminders
- Customer records
- Treatment questions
- Renewal workflows
Developer-friendly by design.
Spin up an AI front desk for any tenant with a single API call. Manage agents, channels, workflows, and billing through clean REST endpoints and webhook events.
1POST /agents2Authorization: Bearer sk_live_••••34{5 "business_id": "clinic_123",6 "channels": ["voice", "whatsapp", "sms"],7 "services": true,8 "team_schedules": true,9 "booking_enabled": true,10 "language": ["en", "ar"]11}1201 Created23{4 "agent_id": "agt_9f3a21",5 "status": "active",6 "voice_number": "+971-4-•••-0142",7 "whatsapp": "verified",8 "webhook_url": "https://api.your-saas.com/ilna/events"9}Add AI revenue without building AI infrastructure.
SaaS partners can package ilna in the way that fits their pricing model — as an add-on, a premium tier, or a fully white-labeled assistant. You own the customer relationship. ilna powers the AI layer.
AI Front Desk add-on
Bundle as an optional upgrade.
Premium AI automation tier
New top-of-stack pricing tier.
White-label AI assistant
Your brand, your dashboard, ilna inside.
Usage-based AI comms
Per minute, per message, per booking.
Vertical workflow bundle
Pre-built playbooks per industry.
More than an AI receptionist.
ilna is the AI operating layer for service businesses — not a single-channel bot.
What your customers see.
A polished, embedded AI Front Desk inside your SaaS — your brand on top, ilna infrastructure underneath.
Launch your AI front desk
offering faster.
Give your customers AI voice, WhatsApp, SMS, bookings, reminders, and workflow automation — without building the infrastructure yourself.